Our Services
We believe that people are at the center of customer experiences. From internal customers to those making purchases, we create and manage new customer journeys that build brands that sell and are loved.
Brand eXperience
01
Every brand has a valuable message. We explore the best ways to effectively convey this message to the audience. Using innovative approaches that resonate emotionally, we design and implement strategies to spread the brand's clear message and allow for direct engagement and experience in the digital space.
Brand Message Experience Strategy Development
Branded Content Strategy
/Planning
Brand Collaboration Projects
Brand IMC Campaign Planning and Execution
02
Consumer eXperience
Everyone talks about ‘experience’ with a brand, but creating a ‘good’ experience is challenging. We ensure that the brand's intended message is precisely delivered, and we offer programs that evolve with fresh sensibilities, enhancing the customer experience and value of the brand.
Popup Store Planning/Operation
CRM Event Planning/Operation for Various External Customers
Event Planning/Operation for Internal Customers (Employees)
Digital Commerce eXperience
03
Purchasing is the final stage of the customer experience cycle and the beginning of a new one. Even at the moment of purchase, we verify that customers experience the brand as intended. In the ever-changing e-commerce market, customers evaluate the experiences offered by numerous brands. We define and design the most suitable experiences for the brand in this context.
E-commerce Strategy Development
E-commerce Platform Planning/Operation
New Media Channel Discovery
/Proposals
Omni-channel Planning/Proposals, including Offline